FAQS

Get answers to the most common
questions about our products, services,
and policies.

1. What services does Giga Infotech provide?

We specialize in Web Development, Mobile App Development, Digital Marketing, SEO, UI/UX Design, Custom Software Solutions, and IT Consulting.

2. How much do your services cost?

Project cost depends on the scope, complexity, and timeline. We offer custom pricing after understanding your needs. For small projects, we provide affordable packages, and for enterprise solutions, we prepare a tailored quotation.

3. How do I start a project with Giga Infotech?

You can get started by filling out our contact form, emailing us, or calling our office. Our team will review your requirements and schedule a free consultation.

4. What technologies do you use?

We use the latest technologies, including:
Frontend: HTML5, CSS3, JavaScript, React, Angular, Vue
Backend: PHP, Node.js, Python, .NET
Mobile: Android, iOS, Flutter, React Native
CMS: WordPress, Shopify, Magento
Databases: MySQL, MongoDB, PostgreSQL

5. Can you integrate third-party APIs into website or app?

Yes, we specialize in API integration such as payment gateways, CRMs, shipping providers, ERP, and custom APIs.

6. Why should I choose Giga Infotech over other IT companies?

We focus on customized solutions, not cookie-cutter templates. Every project is built around your business goals with transparent pricing, dedicated project managers, and 24/7 support.

7. What makes your development process unique?

We follow an Agile methodology—meaning you get regular updates, prototype reviews, and the ability to suggest changes while the project is still in progress.

8. How do you ensure data security in projects?

Security is a top priority. We use encrypted servers, SSL certificates, firewalls, secure coding practices, and regular vulnerability testing to protect your business data.

9. Can you scale my website/app as my business grows?

Yes. We build scalable architectures that allow you to add new features, handle more users, and expand without rebuilding from scratch.

10. Do you provide ROI-driven solutions?

Yes. Whether it’s SEO, digital marketing, or a custom app, our focus is on helping you achieve measurable results—higher traffic, more leads, and better conversions.

11. Will I own the code and rights to my project?

Absolutely. Once the project is completed and paid for, you own 100% of the source code, design files, and IP rights.

12. How do you handle communication during the project?

We assign a dedicated project manager and use tools like Slack, Zoom, Jira, and Trello to keep you updated in real time.

13. Can you integrate AI and automation into my business?

Yes. We build AI chatbots, recommendation systems, and workflow automation to save costs and improve efficiency.

14. Do you provide measurable SEO and marketing reports?

Yes. We share monthly reports with key metrics (traffic, keyword rankings, conversions) so you can see the exact ROI of our work.

15. What support do I get after project delivery?

We provide 3 months of free support after launch, plus optional long-term maintenance packages for ongoing updates and improvements.

16. Can you help me transform an idea into a full product?

Yes! We help startups and entrepreneurs build an MVP (Minimum Viable Product), validate the idea, and then scale it into a full-featured platform.

17. How do you make sure my website/app is user-friendly?

We use UI/UX best practices, heatmaps, A/B testing, and feedback loops to design interfaces that convert visitors into customers.

18. What is your policy on project delays?

We take deadlines seriously. If delays occur due to our side, we offer discounts or extra support hours to make up for it.

19. Can you integrate my existing tools/software?

Yes. We can integrate CRMs (Salesforce, Zoho), ERPs, payment gateways, shipping APIs, accounting tools, and more into your system.

20. How do you ensure quality before launch?

Every project goes through manual + automated testing, performance checks, device/browser compatibility, and user acceptance testing (UAT) before it goes live.

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please contact us.

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